Mod-Your-Mind Publish this article is going to teach you the secrets of how computer people fix things. It’s going to give you some basic guidelines to follow so that you can fix at least some of the problems, some of the time. It’s going to give you the secret of how computer people think.The truth is, most of the time computer people don’t know the what the solution is any more than you do. The secret of how computer people fix problems is that they have a greater number of things that they will try until they find something that works. Most of the time computer people are just semi-randomly clicking on things and searching for answers until they find the first thing that works.
Don’t be afraid, use the process outlined in this article and you too can be a computer person who is able to solve tall problems faster than a speeding mouse.
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# 1. Restart
When in doubt restart. If it has worked before but just stopped working for no apparent reason then you might want to restart the machine. You don’t need to do this for every failure, but if you haven’t got anything else to go on, this is something quick and easy you can try. For example if my home Internet connection stops working the first thing I do is restart the Wireless Router that connects our household to the Telecom company.
# 2. Google
If you have a specific error message, or can trigger the problem with a repeatable sequence of actions then the next most productive approach is probably to Google It, because chances are, someone else has already had the problem before you.
Google can be great at giving you the answer very quickly but it doesn’t always work so the trick is to have a quick look in Google and then move onto some of the other techniques below.
Don’t go beyond the second page of search results and probably only select 5-10 likely looking pages.
# 3. YouTube
If your problem is more of the “How do I do Something?” kind, then try YouTube. There are lots of different tutorial videos that have been recorded showing people how to use various applications.
# 4. The product website
If your problem is related to a particular product, application or company then start with their website next. Dig around on the product’s website and look for things like;
- Forum’s or Community pages.